Refund and Return Policy

Overview

At thebetterrich.store, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.

Refunds

Once we receive your returned item, we will inspect it and notify you that we have received the item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.

Exchanges

If you would like to exchange an item for a different size or color, please follow the same return process. Upon receipt of your returned item, we will send out the exchanged product as soon as possible.

Non-Returnable Items

Some products cannot be returned. These include:

• Items marked as non-returnable or final sale at the time of purchase.
• Products that have been opened, used, or damaged.
• Gift cards and downloadable software products.

Shipping Costs

You are responsible for paying the shipping costs for returning your item, unless the item was defective or an error occurred with your order. Shipping costs are non-refundable.

How to Return an Item

To initiate a return, please contact us at conatct@thebetterrich.store with your order number and the reason for your return. Our customer service team will provide you with detailed instructions on how to send your item back.

Conditions for Returns

• The item must be returned within 30 days of the delivery date.
• The product must be in its original condition, with tags and packaging intact.
• Items must be unused, undamaged, and free of any signs of wear or alteration.

Contact Information

If you have any questions about our returns and refunds policy, or if you need assistance, please contact us at:

• Email: thebetterrichofficial@gmail.com
• Website: www.thebetterrich.store

Thank you for shopping with us!